Here are some common questions about our cybersecurity services. If your question isn't answered here, please don't hesitate to contact us.
A Penetration Test is typically time-bound and focused on finding as many vulnerabilities as possible within a defined scope (like a specific application or network range). A Red Team engagement is a longer, objective-based simulation that mimics a real-world adversary. Its goal is to test your organisation's detection and response capabilities (people, processes, and technology) against a stealthy, persistent attack, not just to find individual vulnerabilities.
Our MSS acts as an extension of your team. We deploy our tools (or integrate with yours) to collect security data from your firewalls, endpoints, and servers. Our UK-based Security Operations Centre (SOC) analysts monitor this data 24/7. When a potential threat is detected, we investigate, notify you, and take agreed-upon actions to contain the threat, saving you the cost and complexity of building your own 24/7 SOC.
AI and Large Language Models (LLMs) have unique vulnerabilities not found in traditional applications. Standard testing might miss risks like Prompt Injection (tricking the model), Data Poisoning (corrupting its training data), or Sensitive Information Disclosure (making the model leak confidential data). Our specialised testing focuses on these new attack vectors to ensure your innovative applications are secure.
You will receive a comprehensive report containing a jargon-free executive summary for management, outlining the business risk and impact. The report also includes a detailed technical section for your IT team with evidence of findings (e.g., screenshots, proof-of-concept steps) and clear, actionable recommendations for remediation, prioritised by risk level.
Penetration Testing as a Service (PTaaS) provides a continuous approach to security. In a dynamic environment where code and configurations change daily, a single annual test can quickly become outdated. PTaaS offers ongoing scanning combined with regular, expert-led manual testing via a subscription model. This ensures you stay on top of new vulnerabilities as they emerge, offering better value and more consistent security coverage throughout the year.
We take great care to ensure business continuity. Before any testing begins, we establish clear rules of engagement with you. This includes defining the scope, identifying sensitive systems, and setting blackout periods (times when no testing should occur). Any potentially disruptive tests, such as those that could cause a denial of service, are only ever performed with your explicit, prior permission.
Our Incident Response team operates 24/7/365. For clients with an IR retainer, we guarantee a response within a pre-agreed Service Level Agreement (SLA), typically within one hour. For ad-hoc emergency calls, we aim to engage and begin initial triage and containment advice immediately upon contact. The first few hours are critical, and our process is built for speed and efficiency.
Our services are specifically tailored to provide high-value, affordable security for small to medium-sized enterprises (SMEs), charities, and public sector organisations (such as education and local councils). We understand the unique budget and resource constraints these organisations face and pride ourselves on delivering enterprise-grade security that is both accessible and effective.
If you couldn't find your answer above, please drop us a message and a member of our team will get back to you shortly.